- Personal information that you provide to us in the form below will be used only to respond to your inquiry and will be managed in an appropriate manner by Kirin Holdings Company, (hereinafter referred to as "KIRIN"). The information shall not be disclosed or provided to third parties, except for our contractors or subsidiaries, without your prior consent—unless its disclosure is required by law.
If we find that your inquiry is not relevant to KIRIN's business or operations, your inquiry and personal information may be forwarded to the relevant department(s) at an affiliated company or companies in the KIRIN Group so as to formulate and provide a proper response to you.
- Personal information that you may have provided in a past inquiry may have been deleted from our records after a specified period of time. This is done to protect privacy. Please be advised that, in such cases, we may not be able to respond to an inquiry made in reference to an earlier one.
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- Please note that we may not be able to respond to certain types of inquiries.
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- As mobile phone service providers limit the length of text messages that can be sent to mobile phones, we do not send responses to mobile phone e-mail addresses.
- We respond to inquiries in the order they are received, and during our business hours. Please note that it may take some time to provide a complete response, depending on the nature of your inquiry.
We are closed on Saturdays, Sundays and Japanese public holidays.
- We’re prepared for only a question in English and Japanese.
*Chỉ hỗ trợ đối ứng với những liên hệ bằng tiếng Anh và tiếng Nhật. Chúng tôi không thể trả lời bằng tiếng Việt nên rất mong quý khách thông cảm.
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Inquiry Form on Lactococcus lactis strain Plasma
Notes on Handling of Inquiries