KIRIN Factory Tours Inquiry

Notes on Handling of Inquiries

  • Inquiries are handled sequentially during Kirin factory tour business days (closed on Mondays, year-end/New Year holidays, and occasional closures).
  • Depending on the content of your inquiry, it may take several days to respond. Thank you for your understanding in advance.
  • We may not be able to respond to inquiries involving product or service guidance and introductions from customers. Thank you for your understanding in advance.
  • Responses from our company are sent directly to the individual customer. Please refrain from reproducing or reusing any part or all of the response.

    • 〈Regarding the handling of personal information〉

  • Personal information provided by customers is responsibly managed by Kirin Holdings Company, Limited, and used solely for responding to customer inquiries.
  • Depending on the content provided by customers, responses may be given by various Kirin Group companies (see note below).
  • From the perspective of personal information protection, past inquiries may be deleted after a certain period.
  • For other matters regarding our handling of personal information, please refer to theexternal windowPrivacy Statement.

    • 〈Regarding input〉

  • Required fields marked with an asterisk must be filled in.
  • For the security of customer information, please note that the connection will automatically be disconnected if the form on this page or following pages remains open for a certain period of time.

Inquiry Form

Your personal information will be handled in accordance with the laws of Japan.
Agree Required

Before submitting an inquiry using this form, you must agree with and accept the provisions stated in the ＜Notes on Handling of Inquiries＞above.


※Reservations, changes, and cancellations for factory tours cannot be made through this form. Please proceed to the reservation page for each factory. ※We are unable to respond to inquiries other than factory tours, so please contact the external windowKirin Group Inquiry Desk for such questions.
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